Led by consumerization of IT, BYOD and BYOA are here to stay and the service providers would do well to upgrade their infrastructure to meet the changing demands of their enterprise customers
The all-pervasive mobility of our times has led to an unprecedented integration of our professional and personal lives. Nexus of workplace flexibility, mobility and consumerization is transforming the way people and organizations work.
Mobility is easily one of the most disruptive trends that the enterprises have had to deal with in a long time. Advances in mobile devices technology, operating systems, security and applications have led to consumerization of IT.
A direct impact of consumerization of IT is the current trend of Bring-Your-Own-Device (BYOD). Empowered to choose their own device, be it laptop, smartphones or tablets, workforce becomes more mobile and productive. It is easier for an organization to retain a more satisfied employee. At the same time, BYOD eases pressure on IT for procurement and management of devices.
Indian businesses are following the global trend of embracing BYOD to leverage the benefits of consumerization of IT. About 20 percent of white-collar workforce in India will access enterprise data (beyond email and calendar) on personal devices by 2017, according to Gartner.
An increasing number of Indian organizations are adopting BYOD for convenience, cost and to provide enhanced services to their internal customers.
Proliferation of BYOD enables businesses in saving costs but at the same time there is a looming threat of data loss and information leakage. A comprehensive mobile strategy is a step in the right direction for the enterprises planning to leverage the benefits of BYOD.
Globally, the ever-increasing proliferation of personal devices being used for work purposes has required 82 percent of organizations to make changes, according to IDG. These changes range from forming policies on how corporate data can be shared to investing in mobile devices management solutions and purchasing secure file sharing services.
The App Era
As organizations are experiencing the success of BYOD, they are aware that Bring Your Own Application (BYOA) cannot be far behind. Many organizations are either planning to or are creating their own app store. French manufacturer of ophthalmic lenses, Essilor is one such company, which has created its own app store, Essi.
Just like consumers, enterprises also expect to find and use an application easily, when they want it and pay only for what they use. It is imperative that the businesses adopt a new user-centric approach to enterprise technology.
Nearly 25 percent of large enterprises would have deployed their own enterprise app store by 2017, according to Gartner. Creating an enterprise app store puts an enterprise ahead of its competitors and is a big step in aligning its infrastructure for future growth. Forward-thinking organizations rightly believe that this shift presents an opportunity to unlock the vast potential of enterprise mobility.
The new app culture demands that the enterprises transition from the traditional approach of selecting devices and software for users to establish appropriate app procurement policies. Without a dynamic app store the users will not have enough reason to visit it again and again.
This calls for a shift in control, which most of the organizations are not ready for. Keeping the changing trends in mind the service providers would need to come up with solutions to enable the on-demand consumption model being adopted by the enterprises now.
This transformation is led by cloud, since the businesses can now access self-service catalogs to select and enable the services they need. The service providers would require programmable network infrastructure, which can meet dynamically changing user and applications requirements. This movement demands security and high-performance WAN services matching their on-demand cloud consumption habits.
Ciena’s recently launched NFV Matrix seeks to fill this gap by leveraging virtualized software and thus making it easier for service providers to deliver and bill for Virtualized Network Functions to support their customer’s needs. For service providers, this does away with the cumbersome process of buying hardware in bulk to sell to their customers.
Virtualization of key functions in software at a centralized online cloud-based `app store’ is emerging as a cost-effective solution to meet the present and future services demands of the enterprises. The flexibility and scalability of Network Function Virtualization (NFV) enables the service providers to not just bring down the management and maintenance costs but to also expedite implementation of managed services for enterprise clients.
The consumption model is here to stay and the Indian enterprises and service providers would do well to upgrade their infrastructure to meet the changing demands of their customers.
Ryan Perera is currently the Country Head of India for Cienas Global Field Organization. In his current role, Perera is responsible for driving Ciena’s business across India, including sales, business development, systems engineering and sales operations support.